OCCD Payment and Cancellation Policies Updated

Effective January 1, 2026, the following OCCD policies have been updated:

OCCD Payment Policy Prior to Event

Beginning January 1, 2026, all registration payments must be made and received prior to the event.

• Event Invoice Payment – Payment must be made before the event takes place. This ensures OCCD receives payment in advance, reducing the risk of non-payment and allowing for better planning and resource allocation.
• Payment Options – Payment may be made via online registration utilizing the credit card option or by downloading the invoice option from which payment by check may be made. If an invoice is not downloaded, the participant may request an invoice for the event by contacting the OCCD office.  If payment cannot be made in a timely manner, a purchase order must be forwarded to the OCCD office prior to the event. 
• Payment Not Received – If payment is not received prior to the event, OCCD has the right to decline access to the event.

OCCD Event Registration Cancellation Policy

• Participant Cancellations – Cancellations made 7 business days or more before the event will receive a full refund
• No Refund – Cancellations made less than 7 business days before the event or non-attendance will not be eligible for a refund
• Organizer’s Cancellation – If the event is cancelled by the organizer for any reason, participants will receive a full refund or may transfer their registration to a future session at no additional cost
• Substitutions – Participation substitutions are allowed at any time before the event at no extra charge