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Neighborhood Services Director

September 15, 2021
Job Details

Level:  Senior
Salary Range:  $81,731.00 - $130,506.00 Salary/Year
Job Location:  City Hall - Covington, KY
Travel Percentage:  Non
Position Type:  Full Time
Job Shift:  Day
Education Level:  4-Year Degree
Job Category:  Government

Under the general supervision and direction of the City Manager, the Neighborhood Services Director is responsible for managing the day-to-day neighborhood services activities for the City of Covington.  This position provides functional oversight of housing and community development grant programs, code enforcement, solid waste & recycling, and parks and recreation as well as various strategic projects like management/disposition of City-owned real estate, an early learning initiative, a neighborhood grant program, etc. 

Housing and community development programs include those funded by the U.S. Department of Housing and Urban Development including the Community Development Block Grant Program, the HOME Program (City and Consortium).     

The Director is also responsible for leadership, direction and implementation of high-level projects and other strategic initiatives, as assigned, that are vital to the continued revitalization of the City.  

Manages staff and all other resources of the Neighborhood Services Department. 


The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Plans and organizes work to meet schedules and timelines working directly with the City Manager and independently with minimal supervision.
  • Establishes goals and objectives and evaluates the degree to which they are achieved.
  • Researches, prepares and submits administrative reports, studies and grant applications.
  • Manages various procurement processes (RFPs, RFQs, IFBs).
  • Researches best practices and makes recommendations regarding policy issues and matters of concern.
  • Assesses community needs and develops and adjusts programs and activities accordingly.
  • Manages special projects and initiatives as assigned by the City Manager or at the request of the City Commission.
  • Prepares budgets and including the review of needs, programs and projects; evaluation of budget projections; development of budgets; attendance at budget meetings; monitoring of expenditures and revenues.
  • Provides administrative oversight for implementation of the department’s goals and strategies.
  • Supervises staff including development of annual goals and objectives, providing guidance, and monitoring progress toward goal achievement.
  • Presents to City Commission, community and business groups and the public on various neighborhood projects, programs, issues, concerns, etc.
  • Performs other duties as assigned by supervisor.

Grants Administration: 
Review recommended policies regarding recreation, CDBG and HOME programming and projects.  Develop and implement short- and long-term housing strategies, in concert with CDBG and HOME programming, public/private partnerships for development, green space and recreation projects, and programming.  Oversee the creation of the CDBG Five-Year Consolidated Plan, and the accompanying Annual Action Plans. 

Project Liaison 
Represent the department to outside groups and organizations, participate in outside community and professional groups and committees, form partnerships and provide technical assistance as necessary.  Coordinate department functional duties with allies in the community who have common interests and diverse skill sets and combining assets and resources.  Communicate with staff, Department Directors, City Manager, City officials and others regarding policy issues and matters of mutual concern.  Assess community needs and develops and adjusts programs and activities accordingly. 

Budget Preparation: 
Review needs, programs and projects; evaluate budget projections; develop budgets; attend budget meetings; monitor expenditures and revenues.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Directly supervise the Code Enforcement Manager, Federal Grants Manager, Section 8 Coordinator, Parks and Recreation Manager and Solid Waste Coordinator. 

Graduation from an accredited college or university with a Bachelor's Degree in Public or Business Administration, Public Administration/Planning or a closely related field.  Five (5) years of increasingly responsible experience including (3) years in a managerial role in a public or private organization.  A combination of relevant education and experience, which would demonstrate knowledge, skill and ability to perform the essential duties and responsibilities listed above.


  • Knowledge of leadership principles to retain, motivate and engage staff.
  • General knowledge of community recreational facilities and activities and group dynamics.
  • Ability to engage a diverse group of stakeholders
  • General knowledge of modern principles and practices of housing development and programs.
    General knowledge of neighborhood dynamics and the importance of recreations, solid waste, code enforcement and housing activities.
  • General knowledge of principles and practices of grant applications.
  • Ability to analyze situations accurately and recommend an effective course of action or present alternative solutions
  • Negotiating skills and techniques; consensus-building skills; customer service skills and techniques, effective use of interpersonal skills in a tactful, patient and courteous manner. 

Possess and maintain a valid Driver’s License 
Any related certifications are a plus 

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of directors. 

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, fractions and decimals.  Ability to work with mathematical concepts such as probability and statistical inference. Capacity to compute rates, ratios, and percentages, also able to create and interpret various types of graphs. 

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Capability to apply common sense understanding in order to carry out instructions furnished in written, oral or diagram form 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit and use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. 

While performing the duties of this job the employee is typically in an office environment with some exposure to outside weather conditions. The noise level in the work environment is usually moderate to quiet. 

This is a full-time, exempt position.  Days and hours of work are typically Monday through Friday, 8:00 am- 4:30 pm.  Evening, weekend or hour adjustments may be required as the job duties demand 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

The application deadline is September 30th at 4:00 pm. 


The City of Covington is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at (859) 292-2351. 

Women and minorities are encouraged to apply. 

Bilingual in English/Spanish is a plus.

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